RETURNS

*Accessories & tanning products are final sale. Marked down items, Doorbusters, or items listed on the "Sale" page are final sale as well. Deals of the Week are the only exception & can be returned if needed.

*Shoes must be returned in their shoe box, & placed inside an additional protective shipping box. Damages to shoe boxes may make them ineligible for return. 

*Unwashed, unworn and unused merchandise that is in resellable condition, may be returned for a refund within 14 days of delivery. 

*Damaged or defective items must be reported within 5 days of receiving the item, per tracking number.

*Swimwear can be returned in the 14 day period, with all sanitary liners and tagged attached. Must be clean and in new/resellable condition. No deodorant or makeup marks. 

*Holley Girl is not responsible for items shipped to the wrong given address. 

 

EXCHANGES 

Our inventory moves quickly, so we aren't able to offer exchanges. If you need to return an item for another size, send it back asap and go ahead and repurchase the correct item you would like. Once your return is received and processed, we will go ahead and refund you for that item. 

RETURN PROCESS

1) Email heyholleygirl@gmail.com to notify us that a return is coming. Please include what items you are returning & we will provide you will a return address to ship to.

2) Make sure all items are in NEW condition, unworn with tags attached in original packaging, and fragrance free. No marks of any kind. (We can't accept anything that doesn't meet the criteria listed above.)

3) Ship packages back to Holley Girl. Customer is responsible for return shipping. 

4) Please keep a copy of the tracking number for your package as we cannot be responsible for lost packages.

**Once returned, your item will be processed within 3-5 business days. If returned merchandise is deemed to be in returnable condition you will receive a refund in the original form of payment. 

**Returned items that aren't eligible for refunds will be returned to customer at their cost.

SHIPPING TO CANADA & UK

*International shipping rates are calculated at checkout. Holley Girl does not cover any duties, taxes or custom fees. Customers will be liable for any shipping or additional fees that may arise. If items need to be returned, all return shipping and fees of any kind must also be covered by the customer and items will still need to be received within the 14 day return window.

We hope you love your purchases!